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Privacy Policy of Augerlin MVZ GmbH
We explain how we handle your personal data in this privacy policy. The applicable data protection law, in particular the General Data Protection Regulation (GDPR), shall apply. With the exception of the service providers and third-party vendors we name in this privacy policy, we do not share any data with third parties. If you have any questions, please feel free to contact us.
Content
- Responsible
- General information
- Data processing when accessing the website
- Cookies, tracking pixels and mobile identifiers
- Contact
- Other third party services
- Rights of data subjects
Responsible
Responsible for data processing is
Augerlin MVZ GmbH
Manfred-von-Richthofen-Strasse 8
12101 Berlin
To the further contact details
Data protection officer: E‑mail: daten.schutz@augerlin.de
General information
Provision of data
For a use of our website is usually neither legally nor contractually required to provide personal data. Insofar as the provision of data is necessary for the conclusion of a contract or the user is obligated to provide personal data, we will inform the user of this circumstance and the consequences of not providing the data in this privacy policy.
Data transfer to third countries
We may use service providers and third parties located in countries outside the European Union and the European Economic Area. The transfer of personal data to such third countries takes place, unless the user has consented to the data transfer, on the basis of an adequacy decision of the European Commission (Article 45 GDPR) or we have provided appropriate safeguards to ensure data protection (Article 46 GDPR). Insofar as an adequacy decision of the European Commission exists for the transfer of data to a third country, we refer to this in this privacy policy. In all other respects, users may obtain a copy of the appropriate safeguards, if not already included in the privacy statements of the service providers or third parties, from us.
Automated decision making
If we use automated decision-making including profiling, we will inform you in this privacy statement about this circumstance, about the logic involved and the scope and intended effects of such processing. Otherwise, automated decision-making does not take place.
Processing for other purposes
As a matter of principle, data is only processed for the purposes for which it was collected. If, exceptionally, they are to be further processed for other purposes, we will inform about these other purposes prior to such further processing and provide all other relevant information (Art. 13 (3) DSGVO).
Data processing when accessing the website
Each time our website is called up, the user’s browser transmits various data. For the duration of the visit to the website, the following data is processed and stored in log files even after the end of the connection:
- Browser type and version used
- Operating system
- Retrieved pages and files
- Amount of data transferred
- Date and time of retrieval
- Provider of the user
- IP address
- Referrer URL
The processing of this data is necessary to deliver the website to the user and to optimize it for his terminal device. The storage in log files serves to improve the security of our website (e.g. protection against DDOS attacks).
The legal basis for the processing is Art. 6 para. 1 UAbs. 1 letter f) DSGVO. Our legitimate interest is to provide the website and improve website security. Log files are automatically deleted after six months.
Cookies, tracking pixels and mobile identifiers
On our website, we use technologies to recognize the end device used. These can be cookies, tracking pixels and/or mobile identifiers.
The recognition of a terminal device can basically be done for different purposes. It may be necessary to provide functions of our website, for example to provide a shopping cart. In addition, the aforementioned technologies may be used to track the behavior of users on the site, for example for advertising purposes. We describe separately in this privacy policy which technologies we use in detail and for which purposes.
For a better understanding, we explain below in general how cookies, tracking pixels and mobile identifiers work:
- Cookies are small text files that contain certain information and are stored on the user’s terminal device. In most cases, this is an identification number that is assigned to a terminal device (cookie ID).
- A tracking pixel is a transparent graphic file that is embedded on a page and enables log file analysis.
- A mobile identifier is a unique number (mobile ID) that is stored on a mobile device and can be read by a website.
Cookies may be necessary for our website to function properly. The legal basis for the use of such cookies is Art. 6 para. 1 UAbs. 1 letter f) DSGVO. Our legitimate interest is to provide the functions of our website.
We use cookies that are not required for the operation of our website in order to make our offer more user-friendly or to be able to track the use of our website. The legal basis here depends on whether the user’s consent must be obtained or we can invoke a legitimate interest. The user can revoke a given consent at any time, among other things, through the settings in his browser.
The user can prevent and object to the processing of data using cookies by making the appropriate settings in his browser. In case of objection, not all functions of our website may be available. We provide separate information on other options for objecting to the processing of personal data by cookies in this privacy policy. Where appropriate, we will provide links that can be used to object. These are labeled “Opt-Out”.
To obtain and manage consent from our users, we use Borlabs Cookie. It is a plugin for WordPress that does not transmit any personal data to a third-party provider. The following link can be used to make settings for storing cookies on our site: Cookie settings
Contact
In the event of contact, we process the user’s details, date and time for the purpose of processing the inquiry, including any queries.
The legal basis for data processing is Art. 6 para. 1 UAbs. 1 letter f) DSGVO. Our legitimate interest is to respond to the requests of our users. Additional legal basis is Art. 6 para. 1 UAbs. 1 letter b) DSGVO, if the processing is necessary for the performance of a contract or for the implementation of pre-contractual measures.
The data will be deleted as soon as the request, including any queries, has been answered. We check at regular intervals, but at least every two years, whether any data accrued in connection with contacts is to be deleted.
Other third party services
Hotjar
For statistical analysis of the use of our website and to improve the content, we use the service Hotjar. Provider: Hotjar Limited, Level 2, St Julian’s Business Centre, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta.
Hotjar makes it possible to statistically evaluate the use of a website. The company evaluates the user’s mouse movements, scrolling movements and keystrokes, as well as the pages viewed and the duration of the visit. Hotjar uses cookies and other technologies to collect data about our users’ behavior and the devices they use. This includes the IP address, which is only stored anonymously. In addition, the size of the display, the type of device, browser information, location information in relation to the country and the preferred language are processed. Hotjar stores this information in a pseudonymized profile.
Personal data is only processed with the consent of the user in accordance with Art. 6 para. 1 UAbs. 1 letter a) DSGVO. Our legitimate interest is to design and improve our website and content in a user-friendly way.
Google Analytics
To analyze the use of our website, we use Google Analytics. Provider: Google Ireland Ltd, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.
In order to track the user’s activities on the website, a cookie is set on the end device. We use Google Analytics with the anonymize IP extension. The user’s IP address is automatically shortened before it is transmitted to servers in the USA. Among other things, the approximate geographical location, terminal device, screen resolution, browser, and pages visited, including the length of stay, are evaluated.
Personal data is only processed with the consent of the user in accordance with Art. 6 para. 1 UAbs. 1 letter a) DSGVO.
The data collected by Google Analytics is automatically deleted after 14 months.
Privacy policy of Google Analytics
Facebook Pixel
For online marketing purposes, we use Facebook Pixel. Provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.
With the Facebook Pixel, we can play interest-based advertising based on the use of our website via Facebook. For this purpose, a cookie is set on the user’s terminal device, via which the use can be assigned to an identification number. In addition, other user data relevant to advertising, such as browser information, device information, the pages visited, the time of the visit and referring URLs are processed. We only receive summary results from Facebook that allow us to understand how successful our advertising efforts are. We use Facebook Pixel without advanced matching.
Users can object to the collection and use of information for interest-based advertising by Meta on the following pages: http://www.aboutads.info/choices and http://www.youronlinechoices.eu.
Personal data is only processed with the consent of the user in accordance with Art. 6 para. 1 UAbs. 1 letter a) DSGVO.
When using Facebook Pixel, we and Meta are joint controllers within the meaning of Art. 26 DSGVO. We have therefore entered into an agreement with Meta that specifies who fulfills which obligations under the GDPR. According to this, we are responsible for providing information on the joint processing of personal data in accordance with Art. 13 and 14 DSGVO. It is agreed between us and Meta that Meta is responsible for enabling the rights under Articles 15 to 20 of the GDPR with respect to the personal data stored by Meta after joint processing.
The shared responsibility agreement can be accessed here: https://www.facebook.com/legal/controller_addendum
Information on how Meta processes personal data, the information pursuant to Art. 13 DSGVO, including the legal basis on which Meta relies in doing so, as well as the user’s options for exercising his or her rights vis-à-vis Meta, can be found in Facebook’s privacy policy.
Facebook Pixel privacy policy without matching
TikTok Pixel
For online marketing purposes, we use TikTok Pixel. Provider: TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380
The TikTok Pixel allows us to serve interest-based advertising based on the usage of our website via TikTok. For this purpose, a cookie is set on the user’s terminal device, via which the use can be assigned to an identification number. In addition, other user data relevant to advertising, such as browser information, device information, the pages visited, the time of the visit and referring URLs are processed. We only receive summary results from TikTok that allow us to understand how successful our advertising efforts are.
Users can object to the collection and use of information for interest-based advertising by TikTok on the following pages: http://www.aboutads.info/choices and http://www.youronlinechoices.eu
Personal data is only processed with the consent of the user in accordance with Art. 6 para. 1 UAbs. 1 letter a) DSGVO.
Information on how TikTok processes personal data, the information pursuant to Art. 13 DSGVO, including the legal basis on which TikTok relies in doing so, as well as the User’s options for exercising his or her rights vis-à-vis TikTok, can be found in TikTok’s Privacy Policy.
Google Ads
For marketing purposes, use Google Ads. Provider: Google Ireland Ltd, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.
Through Google Ads, we can track user activity to improve personalized ads. Google uses cookies and tracking pixels to analyze user behavior and select appropriate advertising. Among other things, the views of our website and other websites that use Google Adsense are evaluated and assigned to a user ID. The data is not merged with other user data stored by Google.
Personal data is only processed with the consent of the user in accordance with Art. 6 para. 1 UAbs. 1 letter a) DSGVO.
Users can object to the use of data by Google for personalized advertising at any time by using the opt-out below.
Bing Ads
For marketing purposes use Bing Ads. Provider: Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland.
Through Bing Ads, we can track user activity to improve personalized ads. Microsoft uses cookies and tracking pixels to analyze user behavior and select appropriate advertising. Among other things, the views of our website and other websites that use Bing Ads are evaluated and assigned to a user ID. For example, Microsoft allows us to target advertising to users who have already visited our website and thus already indicated an interest in our services (remarketing).
Personal data is only processed with the consent of the user in accordance with Art. 6 para. 1 UAbs. 1 letter a) DSGVO.
Facebook Social Plugins
We integrate content and buttons of the social network Facebook via a plugin on our website. Provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.
In order to load content from Facebook, it is technically necessary to transfer the user’s IP address to the company. If the user is logged in to Facebook, the visit to a page can be assigned to the account.
Personal data is only processed with the consent of the user in accordance with Art. 6 para. 1 UAbs. 1 letter a) DSGVO.
Facebook Social Plugins Privacy Policy
YouTube
We embed videos from YouTube. Provider: Google Ireland Ltd, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. We use the extended data protection mode so that YouTube does not track user behavior unless the user watches the video. In order to provide videos, it is technically necessary to transfer the user’s IP address to YouTube.
Personal data is only processed with the consent of the user in accordance with Art. 6 para. 1 UAbs. 1 letter a) DSGVO. Our legitimate interest is to improve the user experience of our website and to present content that is of interest to our users.
You can object to personalized advertising by Google at any time by exercising the following opt-out.
We embed content from the social network Instagram on our website. Provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.
In order to load content from Instagram, it is technically necessary to transmit the user’s IP address to the company. If the user is logged in to Instagram, the visit to a page can be assigned to the account.
Personal data is only processed with the consent of the user in accordance with Art. 6 para. 1 UAbs. 1 letter a) DSGVO.
Jameda
On our website we use widgets or seals of Jameda GmbH, St.-Cajetan-Str. 41, 81669 Munich.
Content displayed via widgets is loaded via Jameda’s server. In order for a connection to be established, it is technically necessary to transmit the user’s IP address.
The legal basis for the processing is Art. 6 para. 1 UAbs. 1 letter f) DSGVO. Our legitimate interest is the user-friendly and attractive design of our website.
samedi
We use the samedi health platform to arrange and schedule appointments. Provider: samedi GmbH, Rigaer Str. 44, 10247 Berlin.
In case of an appointment via our website, the entered data will be deposited at samedi and managed by us. We have concluded an order processing agreement with samedi.
The legal basis for the processing is Art. 6 para. 1 UAbs. 1 letter b) DSGVO.
Google Tag Manager
We use Google Tag Manager to manage our website tags. Provider: Google Ireland Ltd, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.
The Tag Manager is a cookieless domain that triggers tags from various providers, which in turn collect data. Google Tag Manager does not access this data. In order to trigger tags, it is technically necessary to transmit the user’s IP address to Google.
Personal data is only processed with the consent of the user in accordance with Art. 6 para. 1 UAbs. 1 letter a) DSGVO.
Google Tag Manager Privacy Policy
Google Maps
To be able to display geographical maps, we use Google Maps. Provider: Google Ireland Ltd, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. In doing so, it is technically necessary to transfer the user’s IP address to Google. In addition, the company sets various cookies to identify the user and play out personalized advertising.
Personal data is only processed with the consent of the user in accordance with Art. 6 para. 1 UAbs. 1 letter a) DSGVO.
We have entered into a shared responsibility agreement with Google.
Hubspot
We use Hubspot to provide contact forms and email marketing.
HubSpot is a software company from the USA with a branch in Ireland. Contact: HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland, Phone: +353 1 5187500.
The legal basis of the processing is your consent in accordance with Art. 6 (1) lit. a DSGVO. If you do not want Hubspot to collect and process the aforementioned data, you can refuse your consent or revoke it at any time with effect for the future.
The personal data will be kept for as long as it is necessary to fulfil the purpose of the processing. The data will be deleted as soon as they are no longer necessary to achieve the purpose.
Rights of data subjects
If personal data of the user is processed, he is a data subject in the sense of the GDPR. Data subjects are entitled to the following rights:
Right of access: The data subject has the right to obtain confirmation as to whether personal data concerning him or her are being processed. If personal data are processed, the data subject shall have the right to obtain free of charge information as well as a copy of the personal data that are the subject of the processing.
Right to rectification: The data subject has the right to request that inaccurate or incomplete personal data be corrected without undue delay.
Right to erasure: The data subject has the right to request immediate erasure of personal data concerning him or her in accordance with the law.
Right to restriction of processing: The data subject has the right to request restriction of the processing of personal data concerning him or her in accordance with the law.
Right to data portability: The data subject has the right to obtain the personal data concerning him or her in a structured, commonly used and machine-readable format or to request that it be transferred to another controller.
Right to object: The data subject shall have the right to object at any time, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her which is carried out on the basis of Art. 6 para. 1 UAbs. 1 lit. e) or f) DSGVO; this also applies to profiling based on these provisions. If personal data are processed for the purposes of direct marketing, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing; this shall also apply to profiling insofar as it is related to such direct marketing.
Right of withdrawal: The data subject has the right to withdraw his or her given consent at any time.
Right to complain: The data subject has the right to complain to a supervisory authority.
Privacy policy status: September 30, 2022